Privacy Policy

This Privacy Policy describes how Blue Fox Pools ("we," "us," or "our") collects, uses, and discloses your information when you visit our website (https://www.bluefoxpools.com) (the "Site") and use our services (collectively, the "Services").

1. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our Site.

• Information You Provide: When you fill out our contact form, request a quote, or otherwise communicate with us, we may collect personal information such as your name, email address, phone number, physical address or zip code, service interests, and any message content you provide.
• Information Collected Automatically: When you visit our Site, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits. We may use cookies and similar tracking technologies to collect this information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Services.
• To process your requests, such as quotes and service scheduling.
• To communicate with you, including responding to inquiries and sending service-related updates or marketing communications (where permitted).
• To improve and personalize our Site and Services.
• To understand how users interact with our Site for analytics purposes.
• To detect and prevent fraud or security issues.
• To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as website hosting, email delivery (like Resend for contact form submissions), analytics providers (like Google Analytics), and potentially CRM or service management software providers (like Pool Brain, subject to their terms and privacy policies).
• For Legal Reasons: We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to help operate our Site, analyze trends, track users' movements around the Site, and gather demographic information. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us using the information below. We will respond to your request in accordance with applicable laws.

8. Third-Party Links

Our Site may contain links to other websites not operated or controlled by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our Services are not directed to individuals under the age of 13 (or a higher age threshold depending on the jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Blue Fox Pools
Email: info@bluefoxpools.com